We strive to offer excellent customer service and simple policies that won’t add stress to your life. Our team is here to ensure customer happiness. It starts with fulfilling orders as quickly as possible, this means we do our best to get orders shipped the same working day.
Returns Policy
We want to make sure customers are happy with their product and purchase. If your product is not what you expected, you can return it within 30 days of your order date, in its original packaging. We keep things simple because we know what it’s like to be in your shoes.
Can’t find what you’re looking for? Check our FAQ page or contact us
Shipping Costs
Standard UK shipping costs £5.95 and is estimated to take 2-4 working days. We also offer a next day delivery service at a cost of £9.00. For orders outside of the UK, please put your country and postcode into the checkout to get a shipping estimate or feel free to get in touch with us for a quote via sales@cartwrightfitness.co.uk
Contact Us
If you have any questions, don’t hesitate to contact customer service.
Please email us at: sales@cartwrightfitness.co.uk
All returns must be shipped to the following address:
Cartwright Fitness Limited
6 Chester Road, Chester, CH3 6BW, UK
Delivery Costs Following Brexit
Brexit does not affect your online purchases for UK customers, and you can continue to shop as usual.
For international customers, online purchases for delivery to addresses within the European Union will no longer be subject to UK VAT (as per the rest of the world), effective 1 January 2021. You are now liable for all Duty and Taxes payable locally to your country of delivery. Ensure you check your local Duty and Taxes before placing an order for international delivery so that you are aware of additional costs.